tag:blogger.com,1999:blog-9087268896689039042.post3465187232815346507..comments2023-09-24T04:17:47.117+01:00Comments on Burger Me! A London Burger Blog: [Burger Business] GBK launches the 15-minute burger lunchTeam Nickhttp://www.blogger.com/profile/12750296485417554438noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-9087268896689039042.post-49877009916366414032014-05-11T19:07:19.411+01:002014-05-11T19:07:19.411+01:00Out of interest, since I have not been to GBK, do ...Out of interest, since I have not been to GBK, do they add a "discretionary 12.5% service charge" as well, even though the customer is doing the work here?Ripsnorternoreply@blogger.comtag:blogger.com,1999:blog-9087268896689039042.post-28873726220360419382014-05-08T02:25:33.810+01:002014-05-08T02:25:33.810+01:00e's attention to be served. Once I had, they t...e's attention to be served. Once I had, they told me I had to order at the counter. Fine, it's a bit like Nando's then. I went to the counter where I was asked my table number. I went back to my table to find my table number. I went back to the counter to order. "<br /><br />I don't go to GBK very often, so I forget how it works, and this happens to me every time I go. It drives me crazy, I hate it, and I think that horrible service experience that prevents me from visiting more often (the staff are nice enough but I've encountered a patronising tone when explaining the system - as though it's my fault they somehow have a totally different system than any other other place I've eaten). <br /><br />So, I walk into the joint. Do I grab a table, or do I go to the counter? Well, apparently it's both, and neither. If I go in when the place is moderately busy, how do grab a table before I go to the counter without having to leave one of my possessions on the table to claim it? I don't want to have to leave my jacket or bag or scarf (if I'm wearing one) on the table so I can go round the corner and order - just so I have a table number at the time of ordering! Either let me order from my table - or let me order at the counter, wait at the counter, and then collect my food from the counter to take it to a table of my choice. <br /><br />Seriously, I HAAAATE their system. It's so broken - I shouldn't feel pissed off before I've even given someone my money.hattyhatsnoreply@blogger.comtag:blogger.com,1999:blog-9087268896689039042.post-79800020053985374942014-05-03T17:04:40.808+01:002014-05-03T17:04:40.808+01:00Interesting article. Have you heard about Northfie...Interesting article. Have you heard about Northfield=Meat Pop Up @boroughmarket? www.northfieldfarmatboroughmarket.comJan McCourtnoreply@blogger.com